Quality Question Bank
for Exam preparation

Q2. All of the following are the elements of a TQM system EXCEPT:

1. Leadership
2. Communications
3. Measurement
4. Detentions

Q3. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

1. early detection
2. early correction
3. late detection
4. late correction
5. prevention

Q4. A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

1. Pareto Diagram
2. Statistical Histogram
3. Juran Histogram
4. Fishbone Diagram

Q5. If a researcher planned to have 20 participants in each condition of a 2 x 3 independent groups factorial design, how many participants would be needed for this experiment?

1. 40
2. 60
3. 80
4. 120

Q6. ______________ is not a process tools for TQM systems

1. process flow analysis
2. histograms
3. plier
4. control charts

Q7. A fishbone diagram is also known as a .______________

1. cause-and-effect diagram
2. poka-yoke diagram
3. Kaizen diagram
4. Taguchi diagram

Q8. The parameters of s2 chart is specified using:

1. Normal Distribution
2. Geometric Distribution
3. Binomial Distribution
4. Chi-square distribution

Q9. Quality assurance is defined as the managerial process that determines ______________ that provide the customers with performance standards and feedback on the performance.

1. management, staff, workers, and contractors
2. time, scope, cost, and resources
3. human resources, dollars, materials, and duration
4. time, location, duration, and completion
5. organization, design, objectives, and resources

Q10. What is the purpose of ISO 9000:2015?

1. Explains the fundamental concepts, principles and vocabulary of quality management
2. Provides guidance on the application of ISO 9001:2015
3. Provides guidance on how to achieve sustained success by a quality management approach
4. An international standard which acts as a model for quality assurance